Ordering titles in the database
Unless otherwise noted, all books and catalogues listed in the database may be ordered through our Web site; simply indicate the number of copies you wish to order in the box next to the title's full listing, click on the "Record Preliminary Order" icon and follow the directions on the screen. Library orders are accepted even for titles that are flagged as temporarily out of stock or out of stock indefinitely; though we cannot guarantee price or availability of out-of-stock titles, we will gladly attempt to restock these titles for libraries as requested. We regret, however, that we cannot accept orders from non-library customers for titles that are flagged as out of stock.
Note: titles that are out of print are retained permanently in our database for reference purposes even though they can no longer be supplied by Worldwide and cannot be added to online orders. Using the Advanced Search screen, users can easily filter searches to exclude out-of-print titles.
Orders may also be submitted by mail to Worldwide Books, 1001 West Seneca Street, Ithaca, New York 14850, by fax (607-272-0239), or by e-mail (email@example.com). Phone orders may be placed toll-free (800-473-8146) between 9:00 AM to 5:00 PM Eastern Time, Monday through Friday. Local callers should dial (607) 272-9200. When ordering from our printed catalogue, or when referencing titles seen on our Web site, we ask that customers please cite our title numbers to streamline order processing.
Orders for in-stock titles are customarily filled within 48 hours of receipt. Customers are notified promptly by mail if any titles they have ordered are temporarily out of stock or out of print.
Ordering titles not in the database (a service for libraries only)
Worldwide welcomes orders from libraries interested in new or forthcoming art books or exhibition catalogues that may not yet appear in our listings; we also accept special orders from libraries looking to acquire previously published titles not included in our database, as long as they are still in print. Libraries may submit inquiries using the General Inquiry form that appears on the Contact menu of our Web site. Please do not send inquiries regarding titles known to be out of print, as we are unable to offer search services for out-of-print titles. Inquiries will be researched and processed as promptly as possible, with approval plan subscribers receiving priority attention.
Backorders: Although the vast majority of titles listed as available in the database can be supplied immediately or with minimal delay, daily changes in our holdings make it impossible for us to guarantee that every title listed as available can be shipped immediately. In many cases, on-hand quantities are extremely limited, and scores of titles sell out daily, without their status being immediately updated on our Web site. In many cases additional copies may be expected shortly. Unless we are instructed otherwise, all books that cannot be supplied at the time an order is received are backordered automatically and shipped when available.
Although we try to maintain inventory on recently advertised titles, there may be slight delays in filling orders if our stock is depleted prematurely and we must submit a new order to the publisher or distributor. Understandably, delays may be longer if we are ordering from sources overseas. We understand that libraries or individuals hoping to acquire a specific title immediately may be disappointed to learn that a title appearing on our Web site is not immediately available for shipment. For that reason, we always encourage clients that may need a title immediately to contact us by telephone or email to confirm current availability.
Prices: Due to fluctuations in currency rates of exchange and other costs, our own prices are subject to change without notice. In situations where we must significantly increase the price of a backordered title, Worldwide will alert the customer in advance of shipment and give them the opportunity to cancel their order if they decide that the price increase is unacceptable.
Library discounts: Libraries receive discounts on many American trade and university press titles being offered through Worldwide. The symbol "t" following the price of a title in our database (or in our printed sales catalogues) indicates that a 20% discount is extended on all library orders; the symbol "x" following the price indicates a 10% discount.
Shipping information: Unless we are instructed otherwise, shipments to libraries within the United States are sent by the most economical means available (UPS or USPS Media Mail, depending on the destination). Shipments outside the United States are usually sent by surface mail unless we are instructed otherwise. Shipments to Canada are sent via UPS. Note: Worldwide is registered in Canada as a Non-Resident Importer, which enables us to provide economical and efficient customs clearance and prompt delivery within Canada. Canadian shipments are cleared through customs by UPS on our behalf without delay, and then enter the UPS system in Canada for regular ground deliveryŚwithout the recipient incurring any additional customs or delivery fees.
Shipments to individuals and other non-library customers within the United States are always sent by UPS to ensure that they can be tracked. Postage and handling charges are $7.50 for one book and $1.50 for each additional book. Shipping charges to customers outside the United States are billed at cost; we are happy to quote shipping costs before order confirmation.
Payment: Payment is due within 60 days for library accounts. Individuals and other non-library customers are required to submit prepayment or credit card authorization with their order. We accept Visa, MasterCard and American Express. Customers may also send prepayment by check or money order (U.S. dollars only), but should contact us in advance to confirm title availability and to verify the exact amount due.